May 26, 2020

Library Services are Back!

Home / Uncategorized / Library Services are Back!

Is the Library Open for Browsing?

Yes! Effective Monday, September 14th, the Library is offering Brief Visits and Limited Browsing hours from 12pm-6pm Monday-Friday.

All NEW items and special displays are available to browse and check-out. The remainder of the collection is in our offsite storage. Request any available book and it will be ready in 24 hours!

Please note: The Library Trustees voted to REQUIRE masks in the temporary library facility. There are no restrooms available at our temporary satellite location.

Are Newspapers Available?

YES! We have current subscriptions to the Wall Street Journal and the Monadnock Ledger. We will be adding back more newspapers by request.

Curbside Pickup

The library is offering curbside pickup– using our online catalog or by phone.

You may place holds as before, by logging in to your account online, searching/browsing the catalog.

  1. We will email or call you to notify you when your hold is ready for pick-up.
  2. If you place a hold on an item currently checked out, we will email or call you when the item is ready.
  3. Visit the library and retrieve your materials from the outside table. A
  4. Questions? Call us at 924-8040!

How do I return my items?

24 hours a day 7 days a week! There is a freestanding book return bin at our new location at 1 Jaffrey Road Unit # 2.  

All returned library materials will be quarantined for a minimum of 72 hours. Only after quarantine will they be checked in – so please do not worry if they still appear in your online account for several days.

How Do I access a public computer?

Computer appointments are available Monday-Friday. Please call the library or email us to reserve a one-hour timeslot. Masks are required and will be provided if you need one. Full details on Public technology can be found here.

How do I place holds on items?

Please visit https://peterborough.nhais.bywatersolutions.com/ to log into your account. For instructions on placing a hold online, watch this short video: https://www.youtube.com/watch?v=AFaah1a_-ds.

If you have difficulty logging in, or accessing the internet, feel free to call us at (603) 924-8040 to place a hold over the phone.

I don’t have a library card! Can I use this service?

Please call the library between the hours of 10am-6pm Monday-Friday or email us at Library@PeterboroughNH.gov to sign up for a a library card remotely.

Can I request items the library does not currently have in the collection?

Yes, please visit our online request form here and we will contact you about your request.

Can I request items from other libraries?

Yes, the NH State interlibrary loan service will be open beginning September 15th. Please visit our online request form here

What safety precautions is the library taking?

We have created cleaning protocols and procedures for all library staff and spaces.

All staff and visitors are asked to wear a mask in the temporary library. We also provide hand sanitizer upon entry.

The library has taken the following steps:

  • Completed a detailed cleaning of the temporary library space
  • Creating a schedule for disinfecting frequently used surfaces
  • Obtained adequate stores of disinfectant and hand sanitizer, as well as protective gear for staff

All staff will be wearing face masks and maintaining social distancing while in the building.

In addition, we will be quarantining all returning items for a minimum of 72 hours before returning them to the collection shelves.

Author: Corinne Chronopoulos
Read more articles »